FAQ

Shipping to the Owell shop is free of charge, allowing you to save even more when purchasing our products.

At Owell, we have several payment options, such as the two payment gateways 'Tpay' and 'Blue media', as well as payment by traditional bank transfer, so you can choose the method that is most convenient for you.

Most products at Owell are dispatched within 24 hours. In case of a large number of orders, the shipping time may be slightly delayed. Shipping for personalised products can extend to about a week, and with products from manufacturer Nowy Styl, the production time can be several weeks (we recommend asking about shipping times before ordering).

Most of our products are very easy to assemble and we provide instructions for each of them. In addition, assembly instructions can be downloaded from the product pages.

Yes, all furniture in the Owell shop comes with a guarantee. The warranty period is listed on each product page.

In the Owell shop you have up to 30 days to return your purchase, allowing you to decide without any problems whether the product meets your expectations.

Of course, our team of specialists is available to help you choose the right armchair or sofa model to suit your needs and preferences.

Yes, we give discounts for larger orders. The amount of discounts is determined individually, depending on the specific situation.

At Owell, many pieces of furniture have the option of personalisation, such as changing colour or material. Details of personalisation can be found on the subpages of the individual products.

Yes, at Owell we offer bespoke furniture that is tailored to the individual needs and requirements of our customers.

Yes, at the Owell shop we offer free delivery for all our customers, which saves time and money.

Most of the products in the Owell shop are in stock. Selected products are made to order, for example different furniture upholstery.

Yes, we often offer various promotions and are open to negotiation, allowing you to save money when purchasing furniture in our shop.

If you have any questions or problems, you can contact Owell customer service on +48 790 740 840, by email at info@owell.pl or by using the contact form on the contact page. Our team will be happy to help you solve any doubts or problems.

Yes, at Owell furniture you can finish and furnish your office from scratch. We work with architectural and construction companies, landscapers, carpet installers and much more. This allows us to provide a comprehensive service to help you create a functional, ergonomic and aesthetically pleasing workplace.